Shipping policy
Thank you for shopping with Klez Designs. We are committed to delivering your order quickly, safely, and efficiently.
Order Processing
All orders are processed within 2–5 business days (excluding weekends and holidays).
Once your order is processed and shipped, you will receive a confirmation email with tracking information.
Please note that during high-demand periods, processing times may be slightly extended.
Shipping Time
Shipping times vary depending on your location. Estimated delivery times:
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Domestic Orders: 5–10 business days
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International Orders: 7–20 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor your shipment’s progress.
If you do not receive tracking details within the expected timeframe, please contact us for assistance.
Shipping Address
Please ensure that your shipping address is correct at checkout.
Klez Designs is not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an error, contact us immediately after placing your order.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us. We will work with the shipping carrier to help resolve the issue.
Customs & International Orders
For international shipments, customs duties or import taxes may apply depending on your country’s regulations. These fees are the responsibility of the customer.
Contact Us
If you have any questions regarding shipping, please contact our support team. We are happy to assist you.